Once your order has been placed and you have received your order confirmation, you cannot cancel or amend your order. If you wish to exchange or return your order please refer to the our return policy.

Please contact us and specify order date and items ordered.

You can simply enter the voucher code on check out and click 'apply'.

Your payment was declined or the most common reason for cancellation is that we ran out of stock before processing your order. If your order (or part of your order) is cancelled, you will be refunded to your original payment method. It can take up to 5 working days depending on your bank.

Please contact us and specify your order number, item order, item receive. We will exchange the items to the correct ones.

If you believe your item has a manufacturing fault, Please contact us within 7 working days from the day you receive your order. You may also need to provide your order number, specify the defects, and attach images of the product.

We offer 90 days product warranty. The warranty applies to defects in materials and workmanship for 90 days from the date of purchase. Please contact us and specify your order number, defect item and details.

To view our full returns and exchange policy, please click here.

Please allow up to 48 hrs for processing of your order prior to shipping. Orders are shipped on Monday-Friday, excluding public holidays. Delivery may take 2-8 business days for standard and 1-4 business days for express.

Please refer to the shipping notification email that you received to locate your tracking number along with the link.

Please visit our shipping policy page.

Yes and shipping is non-refundable.